2.1 Age Requirement

You must be at least 13 years old to use the Service. By creating an account, you represent and warrant that you meet this age requirement.

2.2 Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials (email and password) and for all activities that occur under your account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Immediately notify us of any unauthorized use of your account
• Be responsible for all activities that occur under your account

2.3 Account Security

You are solely responsible for safeguarding your password. We are not liable for any loss or damage arising from your failure to maintain account security.

4.1 Free Trial

New users receive a 7-day free trial of the Pro tier with no payment required. You may request a 1-day trial extension (also without payment). No credit card is required for the trial period.

After your trial expires, you will be automatically downgraded to the Free tier unless you subscribe to a paid plan.

4.2 Free Tier

The Free tier provides limited access to the Service with restrictions on features and usage. Free tier users will see advertisements powered by Google AdSense.

We reserve the right to modify or discontinue the Free tier at any time with reasonable notice.

4.3 Pro Tier

The Pro tier provides full access to all features, unlimited usage, and an ad-free experience. Pricing is subject to change with 30 days notice.

Pro subscriptions are billed monthly on a recurring basis. Pricing varies by platform and is displayed at the time of purchase. By subscribing, you authorize us to charge your payment method for the subscription fee each billing period.

4.4 Automatic Renewal

Pro subscriptions automatically renew each month unless you cancel before the next billing date. You can cancel at any time through your account settings or by contacting us.

5.1 Payment Processing

All payments are processed securely through Stripe, a third-party payment processor. We do not store your credit card information. By providing payment information, you represent that you are authorized to use the payment method.

5.2 Billing

You will be billed in advance for each billing period. If payment fails, we may suspend or terminate your account after reasonable attempts to collect payment. You are responsible for all applicable taxes.

5.3 No Refunds

Subscription fees are non-refundable. Because we offer a generous free trial period (7 days + optional 1-day extension) with no payment required, we do not provide refunds for subscription charges.

This no-refund policy applies except where prohibited by law. If you are located in a jurisdiction that requires refunds (such as the EU), you may be entitled to a refund under applicable consumer protection laws - contact us to discuss.

5.4 Cancellation

You may cancel your Pro subscription at any time. Upon cancellation:

• You will retain access to Pro features until the end of your current paid billing period
• No refund will be provided for the remaining days in your billing period
• You will be downgraded to the Free tier at the end of your billing period
• Your data will be preserved (subject to Free tier limitations)

5.5 Price Changes

We may change subscription prices at any time. Price changes will take effect at the start of your next billing period after we provide at least 30 days advance notice. If you do not agree to a price change, you may cancel your subscription before the change takes effect.

6.1 Our Intellectual Property

The Service, including its original content, features, functionality, design, code, graphics, and logos, is owned by Twisted Confections LLC and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 License to Use Service

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal business purposes. This license does not include any right to:

• Resell, distribute, or commercially exploit the Service
• Modify, reverse engineer, or create derivative works of the Service
• Copy, reproduce, or frame any content from the Service
• Use automated tools to access the Service without permission

6.3 Your Content

You retain all ownership rights to the content you create using the Service, including recipes, ingredient lists, cost calculations, and other business data ("Your Content").

By using the Service, you grant us a limited, worldwide, royalty-free license to store, process, transmit, and display Your Content solely for the purpose of providing the Service to you. We will not use Your Content for any other purpose without your consent.

6.4 Data Export

You may export Your Content at any time through the Service's data export functionality. Upon account termination or deletion, you have 30 days to export Your Content before it is permanently deleted.

6.5 Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant us an unlimited, irrevocable, perpetual, royalty-free right to use such feedback without compensation or attribution.

7.1 Third-Party Services

The Service uses third-party services including Firebase (Google), Stripe, SendGrid, and Google Analytics. Your use of these services is subject to their respective terms and privacy policies. We are not responsible for third-party services.

7.2 Advertising (Free Tier Only)

Free tier users will see advertisements powered by Google AdSense. We do not control the content of advertisements displayed. Advertisements may be targeted based on your usage and browsing behavior.

Pro tier subscribers receive an ad-free experience. To remove advertisements, upgrade to the Pro tier.

7.3 Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of third-party sites. Accessing third-party links is at your own risk.

8.1 "AS IS" Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability, fitness for a particular purpose, or non-infringement
• Warranties that the Service will be uninterrupted, error-free, or secure
• Warranties regarding the accuracy, reliability, or completeness of content
• Warranties that defects will be corrected

8.2 No Professional Advice

The Service is a tool for managing recipes and calculating costs. It does NOT provide professional financial, accounting, tax, legal, or business advice. Cost calculations, unit conversions, and pricing suggestions are estimates only. You are solely responsible for verifying all information and making your own business decisions.

8.3 Data Accuracy

While we strive for accuracy, we do not warrant that cost calculations, unit conversions, ingredient data, or other features will be accurate, complete, or suitable for your specific needs. You are responsible for verifying all calculations before using them for business purposes.

8.4 Food Safety

The Service does not provide food safety, allergen, or nutritional advice. You are solely responsible for complying with food safety regulations, allergen labeling requirements, and other legal obligations in your jurisdiction.

11.1 Termination by You

You may terminate your account at any time by:

• Canceling your subscription (if applicable)
• Deleting your account through account settings, or
• Contacting us at info@twisted-confections.com

11.2 Termination by Us

We may suspend or terminate your account and access to the Service immediately, without prior notice or liability, for any reason, including but not limited to:

• Breach of these Terms
• Violation of applicable laws
• Fraudulent, abusive, or illegal activity
• Request by law enforcement or government agency
• Extended periods of inactivity
• Technical or security issues

11.3 Effect of Termination

Upon termination:

• Your right to use the Service immediately ceases
• You will have 30 days to export Your Content before deletion
• We may delete your account and data after 30 days
• No refunds will be provided for unused subscription time
• Provisions that should survive termination will remain in effect

13.1 Informal Resolution

Before filing a claim, you agree to contact us at info@twisted-confections.com to attempt to resolve the dispute informally. We will attempt to resolve disputes in good faith within 30 days.

13.2 Binding Arbitration

If we cannot resolve a dispute informally, any controversy or claim arising out of or relating to these Terms or the Service shall be settled by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules.

Arbitration will be conducted in Hamilton County, Tennessee (or remotely by video conference if agreed). The arbitrator's decision shall be final and binding, and judgment may be entered in any court of competent jurisdiction.

13.3 Exceptions to Arbitration

Either party may seek injunctive or equitable relief in court for intellectual property infringement or other urgent matters. Small claims court actions are also exempt from arbitration.

13.4 Class Action Waiver

YOU AND TWISTED CONFECTIONS LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

13.5 Right to Opt-Out

You may opt-out of arbitration by sending written notice to info@twisted-confections.com within 30 days of first accepting these Terms. If you opt-out, disputes will be resolved in court under Section 12.

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Twisted Confections LLC regarding the Service and supersede all prior agreements.

15.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, that provision shall be modified to achieve the intent of the parties to the maximum extent possible, and the remaining provisions shall remain in full force and effect.

15.3 Waiver

No waiver of any term or condition shall be deemed a further or continuing waiver of that term or any other term. Our failure to enforce any right or provision shall not constitute a waiver of that right or provision.

15.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms or delegate our obligations without restriction.

15.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

15.6 Survival

Provisions that by their nature should survive termination shall survive, including but not limited to: intellectual property rights, disclaimers, limitations of liability, indemnification, dispute resolution, and governing law.